After-sales
I. Warranties

1. Warranty periods start from the day of purchasing.

2. Please offer purchase certificate or record to claim

3. Changing parts shall be charged as per the relevant prices if the product is purchased over 1 year.

4. Brush head is wearable part and is not ensured under this warranty.

5. Warranty shall not cover the following circumstances.

(1) Toothbrush is damaged from personal dismantling during usage

(2) Fail to offer purchase certificate or record

II. Repairs

Within a year upon purchase, any damage incurred due to manufacturing process or malfunctioned components shall enjoy free replacement;

Following our official Wechat account (Wechat ID: soocare_official) may enjoy another one-month warranty.

Wechat ID: soocare_official

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